We may store your information within our own private and secure system in order to best assist you. However, you can be assured that we will not disclose any information whatsoever to any party outside of the company. When placing an order, we may ask that you provide the following information:

  • Your name.
  • Your mailing and shipping addresses.
  • Your e-mail address.
  • Your phone number and fax number.
  • Your credit card number and information.
  • Any other personal or preferential information you provide to us.
  • Information you submit about other people, such as the name and address of a gift recipient.

PLEASE NOTE: We will never ask for your credit card information or other personal information via e-mail. If you receive an e-mail that looks like it is from us asking you for your personal information, please do not respond. Please also contact us immediately at 1-888-816-0888 or service@drfuji.com.

At times, we may contact you with regards to product recommendation or special offers that we think may be of interest to you. We, at Fujiiryoki USA, aim to make our products affordable while offering the highest-quality of massage chairs. Thus, when we have various sales going on, you will not want to miss out on them! Should you wish to be excluded, please let us know at service@drfuji.com.

Automatic Information:
We may receive and store certain types of information whenever you interact with us via email, telephone, websites, or in person. For example, we may use "cookies" like millions of other websites. Through "cookies" we obtain information when your web browser accesses our website. There may be utilities designed to help you visit websites anonymously. Although we cannot provide you with a personalized experience or certain services at our website if we cannot recognize you, we want you to be aware that these tools exist. We will never use your information in an inappropriate manner, and we respect your privacy and confidentiality.

The Fujiiryoki Family:
We keep the information that we collect via our website, our stores, or our telephones within the Fujiiryoki family to provide you with better products and more timely services.

Service Providers:
Our website may also share information with companies that provide support services and functions to us (e.g. printing/mailing companies or the web host). These companies are not authorized to use the information we share with them for any other purpose.

Protection of Our Website and Others:
We may disclose information you provide to our website when we believe disclosure is appropriate to comply with the law, or to protect the rights, property or safety of our website, our users or others; or to enforce or apply our Conditions of Use and other agreements.

Business Transfers:
If some or all of the business assets of our website are sold or transferred, we generally may transfer the corresponding information regarding our customers. We also may retain a copy of that customer information.

E-Mails:
If you contact us via e-mail at service@drfuji.com, you should receive a reply from us within 1-2 business days.

Sharing with Other Companies:
We may share information with carefully selected vendors, business partners, and other organizations that are affiliated with the Fujiiryoki family. These companies and organizations may use the information we share to provide special opportunities and offers to you.

If you do not want us to share the information you provide to our website with vendors, business partners, and other organizations that are not part of the Fujiiryoki family, please let us know by phone, email, or in person.

More Information:
Please call 1-888-816-0888 or contact us in any way you can if you have further questions regarding the products.

Links to and from Other Websites:

Our website may offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have linked to our website through another site.

Your Consent:
By using our website, you consent to our use of information that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy, so we encourage you to review it periodically.

Security:
Our website is secured with your privacy in mind. Your personal credit information, including your credit card number, will be protected as it travels over the Internet. Placing an order online through our websites is just as safe as giving your credit card number over the phone. However, we will not ask you for your payment information via emails, so should you receive a suspicious email, please contact us immediately and our security team will promptly address the issue.


"Phishing" is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, please do not respond. We will never ask for your passwords, user names, credit card information or other personal information through e-mail. We will call you for information if you've provided your telephone number to us previously.

Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. In the event of unauthorized use of your credit card, you should notify your credit card provider in accordance with its reporting rules and procedures.